The Guy Kawasaki blog is always worth reading for the slightly different way he looks at things.
His most recent posts are about the ten things that a company should do to look at itself more closely.
Having worked with client on similar tasks, it is always interesting to see an owners reaction when their own staff fail to answer what appear to be simple customer service emails
Monday, 2 February 2009
Ten Tiny Things Every Small Business Should Do
Posted by
Charles Meaden
at
23:32
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